Four Daughters, LLC
12100 Wilshire Boulevard, Suite 800
Los Angeles, California 90025
Information SGA Collects
When users utilize the Service, SGA gathers two kinds of information:
(1) Personally-identifiable information that users provide when registering for the Service; and
(2) Information about how users use the Service, including tracking information collected by SGA and other third parties.
Registration Information. When you register, and agree to SGA’s Terms of Service, users must provide personal information, such as their name and email address. Only users over the age of eighteen (18) (“Parent Users”) are allowed to agree to SGA’s Terms of Service. Accordingly, only Parent Users provide personally-identifiable information to SGA.
SGA also automatically collects a variety of technical information regarding how all users use the Service.
Information Collected by Using Technology. SGA utilizes various Internet technologies to manage the Service, and track usage analytics. Non-personal information that SGA collects using these technologies may be combined with other information about a particular user.
Device Information. SGA may collect non-personal information about the computer, mobile device or other device or technology that a user uses to access the Service, such as IP addresses, non-precise geolocation information, unique device identifier, browser types or languages, and/or other transactional information.
Cookies, Beacons, Local Storage, and Other Similar Technologies. When you visit the Service, a cookie will be stored on a user’s computer or other device. We employ such cookies, along with web beacons, HTML5 local storage, and other similar technologies. These technologies allow SGA to manage access to and use of the Service, recognize users and provide personalization, and help SGA understand how users use the Service. Most browsers automatically accept cookies. The only way to “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on a user’s browser or mobile device. Users are directed to refer to their browser or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. However, a user will not be able to access certain areas of SGA’s websites if such user’s computer does not accept cookies from SGA.
Analytics Technologies. SGA uses various third parties, such as Flurry, Appboy and Google Analytics, to provide SGA with information, reports and analysis regarding usage analytics and browsing patterns of SGA users, so that SGA may better understand how the Service is used and how SGA may improve upon the Service. These third parties may independently collect and record the type of device and operating system a user employs, a user’s general location information, and information about events that occur within the Service, such as how often a user uses the Service.
IP Addresses. SGA may log a user’s IP address (the location of a user’s computer or device on the Internet). SGA uses IP addresses for system administration and troubleshooting purposes, to customize content for specific regions, and to track access and use of the Service.
How SGA Uses Information
SGA uses the information it gathers about users to enable use of the Service, and to fulfill user requests for certain services, such as retrieving the right kind of content for a Parent User’s children. SGA also uses Parent User account information, namely the Parent User’s email address, to notify such user of his or her child’s activities when using the Service, including sending chore and behavior reports. SGA further uses the information it gathers about users to perform statistical, demographic, and marketing analyses of users of the Services, and their product wishlist and purchasing patterns, for product development purposes. SGA uses this information for analysis purposes, including analysis to improve customer relationships. SGA may also use the information it gathers about users to market the Service, provide technical or other support related to the Service, protect users and enforce SGA’s Terms of Service, promote safety, and communicate with users.
How Information Is Shared
SGA does not sell, rent, swap or authorize any third party to use or exploit a user’s email address or any other personally-identifiable information without permission.
Service Providers. SGA may, however, share user information with third parties who provide services to SGA, including services that support or improve the Service, or promote the Service. These service providers will only have access to the information necessary to perform the limited functions on SGA’s behalf for which they are retained, and they are required to protect and secure user information.
With Consent. SGA may share information if a user directs SGA to do so, or if a user otherwise consents to such sharing.
Legal Requirements. SGA may share user information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside SGA’s country of residence, if SGA determines that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. SGA may also disclose user information if SGA determines that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of SGA’s Terms of Service or fraud or abuse of SGA or its members, or to protect SGA’s operations of SGA’s property or other legal rights, including by disclosure to SGA’s legal counsel and other consultants and third parties in connection with actual or potential litigation.
Unforeseeable Disclosures. SGA may disclose user information, including personally identifiable information, to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that SGA or the Service is subject to hacking or other attack.
How SGA Protects Information
SGA takes several measures to safeguard against the collection, transmission and storage of the data SGA collects. These steps depend on the sensitivity of the data that SGA collects, processes, and stores. Although SGA strives to employ reasonable protections for user information that are appropriate to its sensitivity, SGA does not guarantee or warrant the security of the information users share with SGA and SGA is not responsible for the theft, destruction, loss or inadvertent disclosure of user information or content. No system is 100% secure. The Service uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. In addition, SGA’s secure servers protect this information using advanced firewall technology.
To help ensure that these measures are effective in preventing unauthorized access to a user’s private information, users should be aware of the security features available to them through a user’s browser. Users should use a security-enabled browser to submit credit card information and other personal information to the Service. Please note that if a user does not use a SSL-capable browser, such user is at risk of having data intercepted.
Most browsers have the ability to notify a user if such user changes between secure and insecure communications, receives invalid Service identification information for the Service the user is communicating with, or send information over an unsecured connection. SGA recommends that users enable these browser functions to help ensure that user communications are secure. Users can also monitor the URL of the Service (secure URLs begin with https:// rather than http://), along with the security symbol of a user’s browser to help identify when a user is communicating with a secure server. Users can also view the details of the security certificate of the Service.
SGA Email Policy
SGA will not share, sell, rent, swap, or authorize any third party to use or exploit a user’s email address for commercial purposes without such user’s permission.
User Generated Emails. If a user sends SGA an email, such user should be aware that information disclosed in such emails may not be secure or encrypted and thus may be available to others. SGA suggests that users exercise caution when deciding to disclose any personal or confidential information in emails. SGA will also use a user’s email address to respond directly to such user’s questions or comments.
Updating Account Information
Users may correct, amend or delete submitted account information that is inaccurate at any time by adjusting that information in the user’s account settings. If you need further assistance, please contact SGA at firstname.lastname@example.org.
Deleting Information and Deactivation of Accounts
Users may request deletion of personally identifiable information, or of their account, by contacting SGA at email@example.com. Users may also delete their account through the application. Once deactivated, a user’s account and information contained therein cannot be reinstated.
United States Operation. The Service is operated from the United States. If a user is located outside of the United States and chooses to use the Service or provide information to SGA, such user information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in a user’s differing jurisdiction. Users acknowledge and consent to this practice.
Disclaimer. While SGA continues to work hard to protect user personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and SGA cannot ensure or warrant the security of any information a user transmits to SGA. Transmitting personal information is done at a user’s own risk.
Children’s Guidelines (COPPA Compliance). Currently, SGA does not knowingly collect or store any personal information from children under the age of 13. All personal account information is requested from Parent Users, and is limited to just an email address used to notify said Parent Users about their child’s activities (i.e., behavior/ chores’ report) when using the Service. To learn more about COPPA compliance, users may refer to this simple one-page informational guide from the kidSAFE Seal Program, located at https://www.kidsafeseal.com/knowaboutcoppa.html.
Retention of Information
When a user deletes his or her user account, certain personal information will be immediately de-associated with the account and deleted, such as the user’s e-mail and name. SGA may, however, keep a record of a user’s deletion for up to 30 days following such user’s deletion of an account. Additionally, SGA may keep system logs, which may be associated with user’s account for up to 30 days following such user’s deletion of an account.
When a user deletes his or her account, SGA may retain geolocation information to continue to improve the Service. Upon deletion of a user’s account, however, this information cannot be viewed by other users and will be de-associated with such user’s name and other identifiers.
© 2018 Four Daughters, LLC. All Rights Reserved.